Lowe's Seasonal Building Materials in Fernley, Nevada

Job Description:

Job Title: Customer Service Associate- Sales Floor Job Code: SH0011-SH0014, SH0019, SH9999, SH8888 Department: Sales Floor, Admin Office, Internet Fulfillment (CSA V to Sales Floor Only)

Effective Date: 1/27/2018 Page 1 of 4

Job Description

General Description/Purpose

The primary function of the Customer Service Associate (CSA) is to assist customers with all of their shopping needs. This includes assisting

customers in the selection, demonstration, preparation and loading of merchandise. The CSA is required to respond to customer inquiries

and support them throughout their shopping experience including promoting customer loyalty plans and/or extended

protection/replacement plans where appropriate. The CSA is also responsible for maintaining a safe and secure work environment by

conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security

risks. Lastly, the CSA is responsible for completing all other duties as assigned.

Work Schedule

Requires morning, afternoon, and evening availability any day of the week. Required to work a Corporate schedule determined by Staffing

Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day

require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours

per week, respectively; more hours may be required based on the needs of the store. (Individuals in the CSA V role are required to work FT

hours on the sales floor.)

Job ID: 1375013BR

Line of Business: Store

Job Category: Retail Associate

Department: 0011 - Building Materials

Employment Type I: Temporary

Employment Type II: Full-Time

Location #: 2661

Location Name: Fernley, NV

City: Fernley

State: NV

EEO Statement:

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.